亞馬遜跟賣listing侵權申訴模板
亞馬遜跟賣listing屬于商標侵權,一般來說是未得到產品品牌官方的正規授權,擅自使用對方的商標或者LOGO;一般出現在跟賣、Listing詳情內容的撰寫上,下面一米軟件來給大家分享一下亞馬遜跟賣listing侵權申訴模板。
亞馬遜跟賣listing侵權申訴模板通常可以分為以下兩種:
一、確認侵權原由并進行申訴
在確認侵權原由后,且判斷我們是真實存在侵權行為,那么我們要開始重新審視自己所有的Listing是否還存在類似侵權可能性, 把存在侵權可能性的Listing都進行下架處理后,再寫郵件給亞馬遜進行申訴,申訴態度需要誠懇,表明自己是個菜鳥,并且下不為例,不會再犯以及后續的改善方案等等。
申訴郵件模板如下:
Dear Amazon,
Thank you very much for giving me a chance to appeal the removal of our Amazon selling privileges .Please see our following information.
Our selling privileges has been removed by Amazon on XXXXX(日期), for some of our listings violated related Amazon policies,especially infringed intellectual property rights.
First we apologize for our wrong behaviour. We will carefully read related Amazon policies before we build new listings, and we will not sell any products that infringe other intellectual property right.
We are new seller on Amazon, but we hope we can have chance to provide selling service on Amazon, we will do our best to be a good faith seller.
We hope Amazon can give me a chance again. If there’s any other information you need, please feel free to contact us.
Look forward to your reply soon.
Sincerely,
XXX (署名)
On behalf of XXXX(店鋪名)
二、并不存在侵權行為進行申訴
那么我們便要據理力爭了, 通過分析對方的投訴郵件,投訴原因, 分析我們并不侵權的證據,并提交給Amazon官方,態度可以強硬一點,但是不要過多的專業術語,Amazon畢竟不是專業的知識產權審判機構,過多的專業術語會讓Amazon無法理解, 并且讓你繼續和投訴方聯系。
申訴郵件模板如下:
Dear Amazon seller support team,
We got a infringement notice on xxxxxx(日期), the ASIN: xxxxxxxxx, and we have contacted the holder immediately, but several days passed, we have sent e-mails to the complainant for many times, but no reply from them. Seen the attachments, proof of our contacting records with the complainant.
For the ASIN: xxxxxxxx, we sold under our own brand: XXXX (REG. NO. XXXXXXX). Besides, we are sure that the pictures of the listing are ours. Furthermore, we have design patent as well, its design patent number is xxxxxxx. And we attach our trademark and design patent certificates.
We trust ourselves did not infringe any one’s IP right, and the complain is unreasonable, we hope Amazon can recover our Amazon selling privileges immediately.
If there’s any other information you need, please feel free to contact us.
Look forward to your reply soon.
Sincerely,
XXX (署名)
On behalf of XXXX(店鋪名)
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